About Us
Coxons Group Australia is a trusted partner to the mining and heavy industry sectors, specialising in tailored thermal management solutions for mobile mining equipment. Operating across Australia, we are proud to uphold our values of Integrity, Innovation, Care, and Leadership.
About the Role
Reporting to the Group Sales Manager, you will play a pivotal role in supporting the sales team by providing exceptional administrative assistance, maintaining accurate records, and delivering excellent customer service. This position offers an opportunity to work closely with internal teams and external partners, contributing to the smooth operation of the sales process.
Key Responsibilities
- Provide outstanding customer service by managing enquiries, fostering professional relationships, and capturing feedback.
- Maintain accurate databases by processing sales orders, updating customer details, and administering customer portals.
- Support account management, including assisting with debt collection and maintaining positive customer relationships.
- Collaborate with marketing consultants to deliver engaging social media, website content, and promotional initiatives.
- Perform general administrative tasks, including reporting, data entry, coordinating meetings, and supporting the sales team.
What We’re Looking For
We are seeking a proactive individual with strong organisational skills and attention to detail. Key qualifications include:
- Proven experience in an administrative or sales support role.
- Proficiency in CRM systems, ERP systems (e.g., SAP), and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Experience in mining, industrial, or related sectors (highly desirable).
- Familiarity with sales processes and terminology.
What We Offer
- A collaborative work environment aligned with our values of Integrity, Innovation, Care, and Leadership.
- Opportunities for growth and professional development.
- A culture that celebrates quality work, mateship, and shared success.
- Competitive pay, benefits and conditions.
How to Apply
If you are ready to take the next step in your career and contribute to a company where Your Success is Our Success, we want to hear from you. Submit your CV and cover letter highlighting your experience and alignment with our values.